What About Service?
Probably the most frequently asked question about our company today is:
"How do I get warranty service?"
We are a national leader in quality customer service and with years of experience in keeping our customers happy and trouble free, we have developed a unique method to handle just about any situation that may arise. So, how could we possibly offer service anywhere? The answer is simple.We offer customer support unrivaled in the industry and two warranty service programs designed specifically to meet the needs of any of our customers nationwide.
Coverage During Manufacturer's Warranty Included With Every New RV Purchase.
Coverage Beyond Manufacturer's Warranty
|Process Manufacturer's Warranty Claims||X||X|
|Local Service Centers/Dealers||X||X|
|Rapid Response Times||X||X|
|Accepted At Quality Repair Centers Nationwide||X||X|
|7 Year Limited Bumper-To-Bumper Coverage||X|
|Low or No Deductible||X|
|Emergency Roadside Assistance||X|
|Service Call Charges||X|
|Claims Paid By Credit Card||X|
|$300 Towing Reimbursement||X|
|$125 Travel Expenses Reimbursement||X|
CHASSIS FRAMEMetal only.
INTERIOR AND EXTERIOR
Hood hinges; hood latches; hood gas cylinders; hood springs; door handles; door hinges; seat tracks; courtesy map light assembly; glove box door and hinges; glove box lock and shift lever.
SEALS AND GASKETS - NEW UNITS ONLY:
Seals and gaskets for all components are covered.
Burner assembly tank; thermostat; thermocoupler; gas valve; heating elements; fittings; connections; electronic ignition assembly; wiring harness; control panel; switches and PC board.
Shower; toilet; sink(s); holding tanks; gate valves; fittings and connections.
FRESH WATER SYSTEM
Water pump; compressor; water tank; water lines; traps; fittings; connections and faucets.
(Roof mounted 110V or central):
Compressor; condenser, evaporator; accumulator; expansion valve; capacitators; relays; thermostat; heat strips; heat pump; control panel; switches; receiver-dryer; blower motor fans; fans; bathroom vent motor; high/low cut off switch; pressure cycling switch; electronic module and PC boards.
RANGE AND OVEN
Burner assembly; thermostat; thermocoupler; burner valves; microwave oven; convection oven; power hood; fittings; connections; ignition assembly and PC Board.
L.P. GAS/PROPANE SYSTEM
Regulators; gas bottles (except valves and gauges); mounting brackets; pigtails; gas lines; fittings; connections and automatic shut-off system.
Furnace ignitor; burner assembly; thermocoupler; gas valve; thermostat; blower motor; heatpump; heat strips; fan motor; fans; fittings; connections and ducts; ductwork and PC board.
Thermostat; thermocoupler; 2 or 3-way cooling unit; burner assembly; ignitor; control panel; switches; fittings; connections and PC board.
Factory Installed, or Factory Approved Dealer Installed: All internally lubricated parts of the powerplant engine; starter; switches; hour meter; voltage regulator; power converter; inverter; PC boards; interior monitor/control panel; generator assembly; cylinder block and head if damaged by the failure of an internally lubricated part.
POWER STEP COVERAGE
Power step motor and power step control module and interior monitor/control panel.
Factory Installed, or Factory Approved Dealer Installed: The following non-in dash components; stereo receiver; compact disc player and cassette player (excluding speakers).
Factory Installed, or Factory Approved Dealer Installed.